Interruptions represent the cumulative time spent responding to incoming messages on Slack or Teams during work time. Interruptions can occur during Deep Work or during Short Fragments.

Brief messages result in a small deduction from Deep Work time. Back-and-forth conversation results in a moderate deduction (and raises Context Switching). If an IC receives a message and does not respond, we do not deduct any time from Deep Work.

Read more on how to reduce interruptions for your team here: Tips on how to reduce interruptions