To connect the Office 365 Calendar Connector, it requires a Microsoft Azure Admin to register an Enterprise application and create a service account with a “User” role.  As an Admin, please follow the below steps to register an azure app for the 0365 Connector, this would ensure that a service account with a user role can be used to authorize access to participants calendar events. Note: for information on limiting the scope of the application, see the documentation here.

  1. Create a text file named azure.env, copy the below variables and paste into the file.  This file will be uploaded into the Office 365 Connector.

MSAL_CLIENT_ID=

MSAL_TENANT_ID=

MSAL_CLIENT_SECRET=

2.Navigate to: https://portal.azure.com Azure AD -> App Registrations

https://uplevelteam.zendesk.com/hc/article_attachments/7848474559757/D8125723-53CF-4835-A5CA-58EF92FAA428.png

  1. In the Overview menu:

https://uplevelteam.zendesk.com/hc/article_attachments/7848569299213/4895D461-B43F-4A82-A85D-5D44452AF178.png

  1. In the Authentication menu: