- All Slack Business+ plans have a “Standard Export'' ability by default. To export private channel and DM data, fill out the Slack application. For more details on Slack exports, take a look at Slack’s help documentation.
- Create an “Uplevel” Slack Workspace Owner account. This account can be named anything, but we recommend something close to “Uplevel Service Account”. Make sure 2FA and SSO are both disabled.
- A Workspace Owner account can get around an SSO requirement by navigating to this link: https://<workspace>.slack.com/?no_sso=1 and selecting Forgot Password.
- Follow the link in the email to establish a password and use that password to connect.
- Confirm the service account authentication type by going to your slack admin page: https://<workspace>.slack.com/admin and make sure it is a Workspace Owner account with SSO and 2FA turned off.
- Sign in to Slack with the Uplevel service account and go to your export page (https://<workspace>.slack.com/services/export). You will perform 2 exports here.
Set up a one year export. Under Export date range, select the Specific date range option (see image below). Select one year’s worth of data and click Start Export.
- Schedule a daily recurring export by setting the frequency to “Daily” then clicking “Save” [Continued on next page.
- Navigate back to the connector hub and enter the credentials for the Workspace Owner service account to connect.